Warranty Request
Fill out the form below to contact a SMRFS Specialist
Please be advised. Your warranty request is subject to review and you may incur the cost of shipping. All warranties apply to original owner only. Upon fulfilling requested information, SMRFS will contact you to initiate the warranty return process. In order for your warranty to be processed, SMRFS must issue you a return label. If retuned independent of SMRFS, your warranty request is subject to immediate denial. Upon receival to SMRFS, please allow up to two weeks for your warranty to be processed. SMRFS reserves the right to deny any return if at any point during the processing of the warranty, the product is found to be misrepresented in relation to the agreed upon condition.
Warranty coverage guidelines for brand new SMRFS E Bike
Lifetime: Frame
1 year: Analyst, throttle/keypad, harness, controller, motor, battery.
All remaining bicycle components are considered wear items and will NOT be subject to warranty requests outside of manufacturer defect recognized under normal usage. SMRFS reserves the right to determine the validity of each claim.